RCCS job opportunity Office Assistant, bilingual

Bi-Lingual Full-time Office Assistant needed (Guerneville, CA)

River to Coast Children’s Services, a Resource and Referral Agency located in West Sonoma County is looking for an Office Assistant – 37.5 hours per week – 9:00am to 5:00pm, Monday through Friday

$15-$16 per hour, DOE.  This position is eligible for benefits.

 Required Qualifications

  • Bilingual in Spanish and English.

Minimum Qualifications

  • Previous office experience preferred.
  • Good documentation and organizational skills.
  • Strong computer skills and knowledge of Excel and other Windows based programs.
  • Excellent verbal and written communication skills, ability to communicate effectively in person and over the phone.
  • Ability to multi-task and perform in hi-paced environment.
  • Preferable previous experience working with culturally diverse families from a broad range of socioeconomic backgrounds.
  • Ability to act diplomatically and remain professional in emotionally charged situations.
  • Ability to work independently and cooperatively with various other personnel.
  • Must have a clean California Driver’s License and Insurance on file.

Job Responsibilities

  • Handle incoming telephone calls on multi-line telephone and walk-ins in a professional and polite manner.
  • Provider resources and referrals to the clients in person and via the phone.
  • Handle mail pick-up, drop-off and distribution, as well as bulk mailing.
  • Perform office typing and word-processing for all departments, and Spanish translations as needed.
  • Handle cash, check and credit card payments; reconcile daily credit card transactions. Maintain daily cash ledger and perform daily credit card reporting.
  • Enter incoming parents’ fee payments in the NoHo software.
  • Keep referral information and files up-to-date. Provide copies of forms and brochures to parents and providers who request them.
  • Assist with Lending Library, Emergency Resources and Car Seat Program, Swim program, and Holiday gift programs as well as other programs and events as needed.
  • Help other staff members when needed, including but not limited to: making copies, preparing newsletter for mailing, making calls, filing, etc.
  • Perform other functions as related to team and agency operations as requested, including outreach and representing the agency as necessary.


Please send your resume to P.O. Box 16, Guerneville, CA 95446 or email: eboyce@rccservices.org . Please call us with any questions - 707-869-3613 ext 104

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16300 First Street (PO Box 16), Guerneville, CA 95446  ·  Tel: (707) 869-3613  ·  Fax: (707) 869-2616